Swan Hotel & Spa, Lavenham

The hotel exudes character with its lovely wooden beams, providing a comfortable and charming stay. While some areas could use a bit of sprucing up, the overall ambiance is delightful.

The hotel room was very tatty and distinctly average, not meeting the expected standards for the price paid. However, the service was accommodating and attentive. The location is fantastic for exploring the town, though it can get busy with wedding parties. The dining experience was limited in quality. Overall, the hotel fell short of expectations in several areas.

My stay at the hotel was a mix of highs and lows. The rooms, although spacious and quiet, were a bit tatty and not up to the standard I expected for the price paid. The service was helpful but marred by the constant banging of the fire door. The location was convenient but had its drawbacks, such as limited parking space and noisy surroundings. The dining experience was good, although slightly overpriced. Overall, a decent stay but with room for improvement.

My stay at the hotel was comfortable and good value, although the room was a bit old-fashioned with basic tea/coffee facilities and the noise from the road was a downside early in the morning. The location was excellent for exploring the village, but there were some unprofessional behaviors noticed. The dining experience was satisfying, albeit with some room for improvement.

Upon my stay, I found the hotel to be charming and welcoming. The rooms had beautiful high beamed ceilings and were very comfortable, though not as spacious as depicted in the pictures on their website. The staff was incredibly courteous and helpful. The location was superb for exploring Lavenham, although it can get busy with wedding parties. The dining experience was satisfactory, but the service was a bit slow at times.